Careers
Novotel Miami Brickell CareesBe ALL you are
Work with purpose
Grow, learn & enjoy!
Explore limitless possibilities
Be ALL you are
Work with purpose
Grow, learn & enjoy!
Explore limitless possibilities
To maintain the building security by monitoring and responding to fire alarms, securing doors, performing walk-throughs, responding to emergency situations, take required readings on equipment, and contacting proper authorities when needed. Answers radio calls and responds to guest room and public area calls in a prompt and professional manner according to standards. Works closely with the Overnight Manager, Auditors and Loss Prevention providing services in all areas of the hotel. Must be able to clean a guest room providing housekeeping services if required. This person must be able to work overnight shifts including weekends and holidays. Primarily works overnight hours and may work other shifts.
Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors, perform concierge tasks, upsell services as much as possible, and serve as an ambassador by welcoming everyone with a genuine smile and caring attitude.
To ensure that the hotel guests, heartists, and hotel property are maintained in a safe and secure environment. Respond to people’s needs, accidents, incidents in a fast and efficient manner to degrease losses and increase safety and wellness. Accurately reporting all incidents and actions taken in the shift.